A Study on Service Industry Development Policy by Service Nature

A fresh start on universal-service policy

Prioritizing Service Organizations Based on Classified Service Quality Dimensions by MADM and mportance-Performance Analysis

Current study aims to prioritize four-star hotels through atwo-step procedure: firstly, classifying service quality dimensions (SQDs)based on Importance-Performance Analysis and secondly prioritizinghotels based on classified SQDs analysing the results. To reach that aim,the customers of three 4-star hotels were considered and asked to statethe quality of the service they expected to receive pr...

Web Service Providers\' Game on Price and Service Level

  Response time is one of the critical web service quality dimensions. It refers to how long it takes that a web service responds to request of a user. In order to manage the response time, pricing schemes can work as an efficient access control mechanism. In this paper, we study competition between two providers offering functionally same web services where there is a monopoly service provider...

a study on insurer solvency by panel data model: the case of iranian insurance market

the aim of this thesis is an approach for assessing insurer’s solvency for iranian insurance companies. we use of economic data with both time series and cross-sectional variation, thus by using the panel data model will survey the insurer solvency.

Rapid Service Development on a TINA-Based Service Deployment Platform

This paper reports on the experiences with the development of services on a TINA-based service deployment platform. Within the MESH (Multimedia services on the Electronic Super Highway) project, such a platform is developed based on the TINA Service Architecture 5.0. Various services have been developed on top of this platform using a distributed software component framework that integrates the...